This Privacy Policy accurately and comprehensively describes how WolfSell ("we" or "the Data Controller") collects, uses, stores, and protects the personal data of users ("you" or "the user") who use the WolfSell application, available on the Shopify platform. We are committed to ensuring maximum transparency and security in managing personal data, in compliance with the General Data Protection Regulation (GDPR) and applicable national laws.
Acceptance and Consent
By installing or using the WolfSell application, you expressly confirm that you have read, understood, and fully accepted this Privacy Policy. You explicitly consent to the processing of your personal data as described herein. You can revoke your consent at any time by following the instructions provided in the dedicated section.
Nature and Types of Data Collected
WolfSell collects exclusively the following categories of personal data:
- Shopify store owner’s email address**: used to clearly identify the user’s account, ensure secure access to the service, and manage communications strictly related to the provision and continuous improvement of the service.
- Shopify store name**: collected to unequivocally associate the user’s account with the related store, ensuring personalized management and an optimized user experience.
- Aggregated and anonymized data for statistical analysis**: including general information about the application usage, such as total number of processed orders, conversion rates, average session duration, predominant interaction modes, and other non-identifying data useful for service improvement.
Purpose of Data Processing
The personal data collected are processed exclusively for:
- Service management and optimization**: data allow us to provide a precise, timely, and highly personalized service, improving your overall experience with WolfSell and enabling efficient communication and appropriate technical support.
- Service analysis and development**: through the processing of anonymous and aggregated statistical data, we identify potential areas for improvement, continuously refine the offered features, and increase overall service quality.
Data Sharing and Disclosure
WolfSell will not disclose or share your personal data with third parties, except in the following specific circumstances:
- Upon explicit request by competent judicial or administrative authorities in the context of legal proceedings or official investigations.
- When necessary to protect and defend the rights, safety, or property of WolfSell, its users, or third parties involved, in full compliance with applicable laws.
User Responsibilities
It is your responsibility to ensure that the personal data provided are accurate, complete, and up-to-date. You must promptly communicate any changes to guarantee the correct provision of the WolfSell service.
Data Security
WolfSell adopts advanced technical, organizational, and procedural measures to protect the personal data collected from unauthorized access, accidental loss, manipulation, alteration, or improper disclosure. These measures include strict access controls, advanced data encryption, continuous monitoring, and periodic audits. The security system is constantly updated to maintain high protection standards and regulatory compliance.
Data Retention Period
Personal data will be retained only for the period strictly necessary to achieve the purposes specified in this Policy or to comply with applicable legal obligations. At the end of this period, the data will be deleted or irreversibly anonymized.
Withdrawal of Consent
You have the right to withdraw your consent to the processing of personal data at any time. Such withdrawal does not affect the lawfulness of processing carried out prior to the withdrawal but may limit or prevent the use or full functionality of the WolfSell service.
User Rights
In accordance with data protection laws, you have the right to:
- Access your processed personal data.
- Request correction or completion of inaccurate or incomplete data.
- Request deletion of your personal data.
- Restrict or object to the processing of your data.
- Request portability of your personal data.
To exercise these rights or for further clarifications, contact the Data Controller using the contact details below. WolfSell will respond promptly within 30 days from receipt of the request.
Relationship with Shopify
WolfSell operates independently on the Shopify platform. Shopify is not responsible for the data processing carried out by WolfSell; therefore, any requests regarding personal data must be addressed exclusively to WolfSell.
Changes to the Privacy Policy
WolfSell reserves the right to periodically update this Policy, adapting it to regulatory changes or improving data management. Changes will be promptly published and communicated through the application. We recommend regularly reviewing this Policy to stay informed.
Contacts
For further information, questions, or requests, you can contact our team directly:
WolfSell Team
Email: support@wolfsell.com